Support Center

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Knowledge Base

  1. AWS 

    1. How to find your AWS Account Number
    2. How to transfer large data sets to Amazon cloud?
  2. BigInsights for Cloud 

    1. Can BigInsights be deployed to Softlayer cloud?
  3. BLU Acceleration for Cloud 

    1. What is the BLU Acceleration "Managed Service"
    2. BLU Web Console credentials
    3. SQL0289N Unable to allocate new pages in table space
    4. IBM Internal version of BLU Acceleration for Cloud
    5. Email alerts are not supported from the Cognos server
  4. Eurex EMDI Historical Data 

    1. Is there a free version of the Eurex EMDI Historical Data?
    2. Can I download Eurex data to my own computer?
    3. Can I use Microsoft Excel to analyse Eurex data?
  5. Rational Demo Cloud 

    1. Why is Rational Demo Cloud called IM Demo Cloud?
  6. Softlayer 

    1. How to transfer large data sets to Softlayer cloud
  7. General 

    1. Locked out of the account? What you need to do to reestablish access.
    2. How to get an account on my.IMDemoCloud.com
    3. Create a new project
    4. IM Demo Cloud not working with Firefox
    5. Is IM Demo Cloud secure? Can we upload private data?
  8. Big SQL Technology Preview 

    1. Join to access the Systems tab for Big SQL Tech Sandbox
    2. Cannot ssh to Big SQL Tech Sandbox
    3. Username doesn't work for Ambari login
    4. Ambari Metrics is stopped
    5. Ambari shows no views
  9. IBM InfoSphere BigInsights 

    1. What is the user id and password for the BigInsights Web Console
    2. Versions of BigInsights available on the IM Demo Cloud?
  10. IBM InfoSphere Streams 

    1. Version of Streams available on the IM Demo Cloud?
  11. All articles 

    1. Locked out of the account? What you need to do to reestablish access.
    2. Version of Streams available on the IM Demo Cloud?
    3. What is the user id and password for the BigInsights Web Console
    4. Why is Rational Demo Cloud called IM Demo Cloud?
    5. How to find your SoftLayer Account Number
    36 articles 

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